Have a question? We’re here to help!
Whether you need help with your order, product details, returns, shipping, or anything else — our team at Navshya is ready to assist you.
Simply fill out the form below, and we’ll get back to you as soon as possible.
General Inquiries
For any general questions or comments, contact our support team at:
Please include your Order ID and any relevant screenshots to help us understand the issue quickly.
We aim to respond within 24–48 business hours.
Response Time
Our support team responds during the following hours:
Monday – Friday: 10:00 AM to 6:00 PM
Sat, Sun & Public Holidays: Closed
Messages received outside these hours will be reviewed on the next business day.
Information questions
Frequently Asked Questions
Yes, you will receive the same product shown in the pictures. However, slight variations in color or print may occur due to lighting, screen settings, and printing techniques (especially for Print-on-Demand items). These minor differences are normal and not considered defects.
Your sales receipt (invoice) is emailed to you automatically once your order is placed.
You can also find it in:
- Your Navshya account dashboard under Orders (if you created an account)
- Your order confirmation email
If you didn’t receive your invoice, contact us at support@navshya.com and we’ll resend it.
To request a return, email us at support@navshya.com within 48 hours of delivery with:
- Your Order ID
- Photos of the product
- A mandatory unboxing video (required for damage/incorrect item claims)
Once verified, our team will guide you through the return process as per our Return & Refund Policy.
Yes, most items are restocked regularly.
For Print-on-Demand products, restocking depends on the availability of base materials or sizes.
If you want updates on a specific item, kindly contact us or use the “Notify Me” option (if available on the product page).
We currently ship orders across India to most serviceable PIN codes.
During checkout, you can enter your address to check availability.
International shipping is not available at the moment.
Information About Us
Contact Us for Any Questions
Our Commitment to You
We take pride in maintaining clear, timely, and respectful communication with our users and partners. Every message is important to us, and we strive to deliver solutions that uphold Navshya’s standards of quality and reliability.